Standard Operating Procedure

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Other relevant NanoTrasen regulations are found here.

The information contained in the article below is written here instead of the individual manuals for each profession because this is all information the entire crew should know, so they may know what to expect, what their rights are, and what other staff should be doing to best service the crew.

(( Players reading this page should keep in mind THESE ARE NOT OOC RULES! These are just how the company, in-character, would have something handled. Whether or not you are following these policies is irrelevant if you break the actual rules. Breaking SoP is usually IC, and usually only results in IC punishment like being fired. ))

NanoTrasen Privacy Policy

Under normal station operation, the invasion of private areas such as locked dorms, bathrooms, personal offices, personal belongings, personal lockers, or other personal space is highly illegal without consent of the owner or a search warrant. Furthermore, the use of thermal imaging goggles or other artificial means of observing crew in private areas such as tracking devices is also strictly forbidden without explicit consent or warrant, and the tools used to conduct such crimes are considered contraband. If your right to privacy is violated by security or other members of the crew, contact the Captain or Central Command to submit an official complaint. If this violation of privacy results in the conviction of a crime, you may be eligible to have the incident voided by order of a Sol Central court and be compensated for wrongful arrest.

This privacy policy may at times be suspended for the greater security of the station crew. If heightened security alertness is abused by the command staff, such as failing to lower the alert level after an incident, or raising the alert level when there is no incident, please contract your NanoTrasen Representative as soon as possible.

Violation of employee privacy is punishable under Corporate Regulations §221.

Alert Levels

Code Green - All Clear

Default operating level. No immediate or clear threat to the station. All departments may carry out work as normal. This alert level can be set at the Communications Console with a Captain level ID.

All threats to the station have passed. Security may not have weapons visible, privacy laws are once again fully enforced.

Security:

  • Weapons worn by security and heads of staff are to be hidden, except in emergencies.
  • Specialized armor including shields are forbidden. Standard armor is permitted.
  • Lethal weapons are forbidden among security staff without permits outside of the security wing.
  • Security must respect the privacy of crew members and no unauthorized searches are allowed. Searches of any kind may only be done with a signed warrant by the Head of Security or Captain, if found with visible contraband, or if the individual is being processed for the brig.1

Locations:

  • Secure areas are recommended to be left unbolted (excluding the Vault). This includes EVA, Gateway, Teleporter, AI Upload, Engineering Secure Storage, and Tech Storage.

Crew:

  • Crew members may freely walk in the hallways.
  • Suit sensors are not mandatory.

Code Blue - Suspected Threat

Raised alert level. Suspected threat to the station. Issued by Central Command, the Captain, or a Head of Staff vote. This alert level can be set at the Communications Console with a Captain level ID.

Security staff may have weapons visible, random searches are permitted.

Security:

  • Security may have weapons visible, but not drawn unless needed.
  • Energy guns, laser guns and riot gear are allowed to be given out to security personnel with clearance from the Warden or HoS.
  • Body Armour and helmets are recommended but not mandatory.
  • Random body and workplace searches are allowed without warrant.1

Locations:

  • Secure areas should be bolted down. This includes EVA, Gateway, Teleporter, AI Upload, Engineering Secure Storage, and Tech Storage.

Crew:

  • Employees are recommended but not required to comply with all security requests.
  • Suit sensors are mandatory, but coordinate positions are not required.

Code Red - Confirmed Threat

Maximum alert level. Confirmed threat to the station or severe damage. Issued by Central Command, the Captain, or a Head of Staff vote. This alert level can only be set via the Keycard Authentication Devices in each Heads of Staff office and by swiping two Heads of Staff ID cards simultaneously.

Security staff to be on high alert, random searches are permitted and recommended.

Security:

  • Security may have weapons drawn at all times.
  • Ballistic weapons, energy guns, laser guns, should be given out to security personnel with clearance from the Warden or HoS.
  • Body Armour and helmets are mandatory. Riot gear is also recommended for appropriate situations.
  • Random body and workplace searches are allowed and recommended.1

Locations:

  • Secure areas must be bolted down.

Crew:

  • Suit sensors and coordinate positions are mandatory.
  • Employees are required to comply with all security requests.
  • Emergency Response Team may be authorized. All crew are to comply with their orders, including the Captain.

Code Delta - Imminent Destruction

Scorched Earth policy now in effect. Confirmed threat has the potential to threaten the total destruction of not only the station, but planetside facilities, and other NanoTrasen installations in the sector. Issued by Central Command per request of the Captain or surviving heads of staff. This alert level can only be set by NanoTrasen giving the nuclear device authorization codes. The Captain must ready the nuclear device for detonation, or die trying.

Martial Law now in effect. Failure to comply may result in capital punishment.

Security:

  • Security must have weapons drawn at all times.
  • Security's first priority is to assist the Captain in preparing the nuclear device.
  • Security's second priority is to evacuate all surviving crew.
  • Security's third and final priority is to defend the evacuation against any and all threats, even if it means being left behind.
  • Weapon restrictions on normal crew are lifted, and any crew with a weapon should be conscripted to assist with protecting the evacuation.
  • Body Armour and helmets are mandatory. Riot gear is also recommended for appropriate situations.

Locations:

  • Secure areas must be evacuated of any irreplaceable equipment, such as important artifacts, exotic alien technology, or sensitive intelligence that hasn't been turned over to Central Command.

Crew:

  • Suit sensors and coordinate positions are mandatory.
  • Employees not involved with Security are to evacuate immediately.
  • Employees are required to comply with all security requests.
  • Emergency Response Team may be authorized. All crew are to comply with their orders, including the Captain.

1 Restrictions on searches also applies to the use of privacy-defeating equipment or enhancements such as thermals, x-ray, and so on.

Evacuation

All personnel are required to assist with evacuation. All crew must be evacuated, regardless of conscious state.

All prisoners are to be brought to the secure area of the escape shuttle, unless doing so would cause unnecessary risk for crew.

Bodies are to be brought back to Central Command for processing if possible.

AI units may be brought to Central Command on portable card devices (Intelicards) if structural failure is likely.

Shortening time to launch shuttle may be authorized if clear threat to life, limb, or shuttle integrity is present.

Cargo and Logistics

NanoTrasen provides a collection of Example Paperwork for Cargo that can be used during a shift. Keep several copies available at all times.

Ordering Cargo

Orders are normally made in person at the cargo computer, and either signed or stamped by the head of staff. Any orders not made in person, such as the science department requesting you send them a box of monkey cubes who are unable to leave their department due to their work, should be sent a copy of the Item Request Form through the mail system. It is not required to go through all of this, but if the goods you ordered fall into the wrong hands, and it's your name on the order form, you will be liable if you cannot prove you did all the necessary procedures to ensure the order reached its destination. These procedures are more to protect yourself from liability so Internal Affairs doesn't complain.

Orders stamped with a head of department's stamp should take precedence over any orders without a stamp, and should be ordered first. In order of precedence from most to least important: Central Command stamp, Captain's stamp, Head of Personnel's stamp, Quartermaster's stamp, then finally, any other Head of Staff's stamp.

As a Cargo Technician, anything that is stamped with the Quartermaster's stamp or above should be automatically approved once any suspicions (if any) are resolved. The reason why is that the Quartermaster, Head of Personnel, the Captain, and Central Command all directly outrank you and can override you and order the item themselves if you refuse, and then probably fire you. As long as there's a stamp on the request form and the request was ordered in their name, you are not liable for whatever happens.

If something seems suspicious about any cargo request, such as a missing signature on a request for a pile of guns, you should immediately stall the order. If the order was made by someone who directly outranks you (as explained above) you need only require a confirmation of identity with both a stamp and a valid signature, and the order may be approved. If the suspicious request was made by someone who does not directly outrank you, contact the Head of Security and confirm the customer's identity before proceeding.

If the order is not automatically approved, then it is up to you whether the order is approved or declined. Does the HoS need to be stocking the armory with heavy weapons during code green? Does that assistant really need insulated gloves? Does engineering really need your latest shipment of diamonds to build a disco bar in space? Does that fatass Unathi really need another box of monkeys to gorge herself on? If an order seems ridiculous, reject it. On the other hand, if the order is sensible, then accept it. Either way, begin with the following steps:

  1. If an order is accepted, skip this step. If it has been declined, stamp the request form with the "Denied" stamp, and put it in the file cabinet next to the cargo computer. Inform the customer that their request has been declined, and the reason why. Give the denied customer a copy of the form below, and keep a copy for your own records and paperclip it to the request form that was denied.

Cargo Request Denial Record

[center][b]Virgo Orbital Research Establishment
[logo]
[large][u]Cargo Request Denial[/u][/large][/b][/center][hr][small][i]To be filled out by cargo personnel handling the request. All sections are required to be filled out.[/small]
[small]A copy of this form should be archived upon denial of any request. The requesting employee whose request was denied is also to be given a copy of this form.[/i][/small]
[b]Requesting Employee:[/b] [field]
[b]Department of Requesting Employee:[/b] [field]
[b]Requested Cargo:[/b] [field]
[b]Reason for Request:[/b] [field]
[b]Reason for Denial:[/b] [field]
[hr][b]Cargo Employee's Signature:[/b]
  1. If an order is accepted, skip this step. If the order is declined, this is the final step. Open the cargo computer and decline the order if it exists.
  2. The order has been accepted. Open the cargo computer and accept the order, or place the order and accept it if the order does not exist.
  3. Do not immediately call the cargo shuttle. Confirm with the customer, "Will that be all?" If so, or if they just wander off without confirming this, you may now call the cargo shuttle. If not, approve or decline the orders and follow the prior steps until there are no more requests. Keep an eye on the remaining cargo points each time a request is approved. If there aren't enough, confirm any requests that are more important to the customer first.
  4. Wait for the cargo shuttle to arrive. Ask the customer how they would like the cargo delivered. There are four methods of delivery: Pickup, mail, MULE, or courier. By default, cargo is pickup. Dangerous cargo is pickup only. Dangerous cargo is listed below, and is to be returned to Central Command if the order cannot be picked up within 30 minutes of arrival.
  • Authentication Key Pinpointer crate
  • Electromagnetic weapons crate
  • Incendiary weapons crate
  • Phoron gas canister
  • Supermatter Core
  1. Upon arrival of the cargo, bring all cargo to the center of the cargo bay. You may be dealing with multiple orders from multiple people, so ensure you have sorted the cargo to its correct owner before delivering anything. Leave notes if nessicary. Do not open any crates for any reason unless instructed to do so by the customer.
  2. Once the cargo is sorted, deliver the cargo using the specified method to the specified location. By default, it is to be sent to the customer's department. Pickup orders are to be kept in the cargo bay (not the lobby) until the customer arrives to pick it up. Mailed orders are to be wrapped and tagged in the mail room and sent through the pipe network to their destination. MULE-delivered orders are to be loaded onto a MULE bot, turned on, and controlled using your PDA or manual input of destination. Courier delivered orders must have a cargo technician bring the order(s) directly to the destination, and if dealing with multiple orders, the cargo train can be used.
  3. Upon delivery of any order, ensure you are given back the manifest of the order. The Quartermaster is responsible for stamping manifests and returning them to Central Command.
  4. If possible, collect the empty crates of any completed orders for return to Central Command. If you have any stamped manifests, put them in one of these crates.
  5. Return the shuttle to Central Command.
  6. You're done! Relax and wait for the next cargo request.

Mining

This section is incomplete. Assign Central Command intern to complete this section at a later date.

Engineering

Shields

  • Unless circumstances such as a meteor shower require it, hull shields and bubble shields should not be activated where they block access to station facilities, including external airlocks, docking ports, mass drivers or disposals/vents to space such as those in virology and xenobiology.
  • Full-station hull shields or other precautionary measures may be installed ahead of time provided they are not activated.
  • Local protective shielding for specific areas may be deployed freely where they do not impede station operations.

Fire and Environmental Hazards

Meteor Storm

Singularity Containment Failure

  • Observation of Singularity movement.
  • Evacuation to be called if deemed a major threat to station integrity.
  • Demotion of Chief Engineer and repair of Engine if no threat manifests.

Supermatter Meltdown Imminent

  • Eject the Core.
  • Chief Engineer has to submit an incident report to Internal Affairs.

Supermatter Meltdown

  • Evacuate engineering and inform the CMO.
  • Set up secondary power sources such as the solar arrays or the singularity if available.
  • Demotion of Chief Engineer and repair of Engineering department.

Medical

Hippocratic Oath

"I swear to fulfill, to the best of my ability and judgment, this covenant:...
I will respect the hard-won scientific gains of those physicians in whose steps I walk, and gladly share such knowledge as is mine with those who are to follow.
I will apply, for the benefit of the sick, all measures which are required, avoiding those twin traps of overtreatment and therapeutic nihilism.
I will remember that there is art to medicine as well as science, and that warmth, sympathy, and understanding may outweigh the surgeon's knife or the chemist's drug.
I will not be ashamed to say "I know not," nor will I fail to call in my colleagues when the skills of another are needed for a patient's recovery.
I will respect the privacy of my patients, for their problems are not disclosed to me that the world may know. Most especially must I tread with care in matters of life and death. If it is given me to save a life, all thanks. But it may also be within my power to take a life; this awesome responsibility must be faced with great humility and awareness of my own frailty. Above all, I must not play at God.
I will remember that I do not treat a fever chart, a cancerous growth, but a sick human being, whose illness may affect the person's family and economic stability. My responsibility includes these related problems, if I am to care adequately for the sick.
I will prevent disease whenever I can, for prevention is preferable to cure.
I will remember that I remain a member of society, with special obligations to all my fellow human beings, those sound of mind and body as well as the infirm.
If I do not violate this oath, may I enjoy life and art, respected while I live and remembered with affection thereafter. May I always act so as to preserve the finest traditions of my calling and may I long experience the joy of healing those who seek my help."

Non-Disclosure Policy

All patient records, cloning, treatments, therapies, prescriptions, etc, almost anything the medical crew does, is not to be disclosed to other members of the station outside of Medbay without the (unanimous) permission of (all) the patient(s) directly involved, or the Chief Medical Officer. Even Security, the Captain, and Central Command are not allowed to share details of any past or ongoing treatments, and you are not required to inform them should they inquire unless you have the direct consent of the victim and (if applicable) whoever brought the victim in for treatment.

For example, if someone comes to medbay asking for someone else to be cloned, you are to do so without hesitation. It's none of your business how they ended up dead, because you can't do anything to fix them besides cloning. If security comes asking questions about the individual you spoke to, you are strictly to reply 'No comment' regardless of your true knowledge of the situation--even if you know the person who reported the death was the one who caused it. If Security or even the Captain attempts to arrest you for non-cooperation or failure to follow orders, they are doing so illegally. This clause of the Medical Department's SOP overrides those orders, and therefore, they cannot legally arrest you for failure to follow orders. Only the Chief Medical Officer may override this policy and only under the most urgent of circumstances. The Captain may only override it himself if no CMO is present.

Warrants and Code Blue (and above) may still grant security access to review autopsies and medical records, but you are not to divulge information directly when questioned about any patients unless overridden by the CMO.

Failure to obey the non-disclosure policy is grounds for immediate termination from the medical department.

Right to Refuse Treatment

As a patient, to consent to or refuse treatment, you must have the capacity to make that decision. Capacity means the ability to use and understand information to make a decision.

Under the terms of the Sol Central Mental Capacity Act of 2550, all adults are presumed to have sufficient capacity to decide on their own medical treatment, unless there is significant evidence to suggest otherwise.

For consent to treatment or refusal of treatment to be valid, the decision must be voluntary and you must be appropriately informed:

  • Voluntary: you must make your decision to consent to or refuse treatment alone, and your decision must not be due to pressure by healthcare professionals, friends or family.
  • Appropriately informed: you must be given full information about what the treatment involves, including the benefits and risks, whether there are reasonable alternative treatments, and what will happen if treatment doesn’t go ahead.

Doctors are authorized to refuse treatment if they believe alternative procedures would be even more detrimental to the well being of the patient (such as refusing anesthetics before a major surgery, which could cause the patient bleed out or go into shock or be harmed by moving during aforementioned surgery).

If you have capacity and make a voluntary and appropriately informed decision to refuse a treatment, your decision must be respected. This applies even if your decision would result in your death.

If you are 18 or older, have the capacity to make an advance decision about treatment and know that you have a condition that, in time, may affect your capacity to make decisions, or simply as part of your preparations for growing older, you can arrange an advance decision and have it included in your medical records. This is a decision to refuse particular medical treatments for a time in the future when you may be unable to make such a decision.

The treatments you are deciding to refuse must all be named in the advance decision and you need to be clear about all the circumstances in which you want to refuse this treatment. If the treatment is life-sustaining, your advance decision will need to be in writing, signed in the presence of a witness, and you must include a clear statement that the advance decision is to apply to the specific treatment, even if your life is at risk.

Provided your advance decision is valid and applicable to current circumstances, it has the same effect as a decision that is made by a person with capacity. This means that the healthcare professionals treating you cannot perform specific procedures or treatments against your wishes.

Phoron Spill

Upon announcement of a phoron spill, respond immediately, following these steps:

  1. Get a cryobag. Be prepared to deal with a patient who has most likely panicked.
  2. Get a toxins first aid kit, or drag the medibot. Preferably a toxins first aid kit. Anti-toxin works faster than tricordazine.
  3. Get to the patient immediately and urge them to start making their way toward medbay as far as they can get, using the main corridor. If possible, have a second emergency responder get a biosuit and prepare their emergency oxygen tank and mask in case the patient failed to escape the zone of contamination. Do not under any circumstance attempt to hack any doors or otherwise gain entry to an area that would require actions that pose a risk of fire, such as tampering with wires, or cutting walls with a welder.
  4. Administer antitoxin and remove all clothing from the victim as soon as they are found. Continue to administer high doses of antitoxin as you return to medbay.
  5. If the victim collapses or is found already collapsed, immediately put the victim into the cryobag and rush to medbay.
  6. Use the cryo pods to stabilize the victim if their condition does not respond to antitoxin treatment. If the victim already had to be put inside a cryobag, then they should be put into a cryo pod immediately on arrival to medbay.
  7. After successful treatment, scan the patient for any internal injuries caused by the poisoning, such as a damaged liver. Treat if necessary.

Viral Outbreak

  • All infected crew to be isolated in Virology or Medbay.
  • Sterile masks/Internals and gloves are mandatory for medical personnel and recommended for crew.
  • Quarantine must be maintained until outbreak can be contained and disease can be treated.

Suicide or other voluntary death

  • Attempt clone if record already exists in database in all cases, particularly if method of death did not leave a viable body or they got eaten.
    • A signed 'Do Not Revive'/'Do Not Clone' (DNR/DNC) notice from the deceased can override this requirement.
    • Coming voluntarily to the genetics bay for a scan is legally considered to be a preemptive request for revival regardless of the circumstances of death.
  • Security to investigate scene and autopsy to be carried out where appropriate. See non-disclosure policy for more details.
  • Attempt to clone crew member from body if it cannot be shown beyond reasonable doubt to be deliberate suicide.
    • Reliable witnesses to the act, signed suicide notes, or the crew member announcing the act publicly over comms are acceptable evidence.
    • Always check medical records for DNR notices or other special cloning requirements.
  • Cloning from body in cases of proven, deliberate suicide, are at the discretion of the Chief Medical Officer or Captain. Where there is doubt, clone.
    • The decision not to clone requires the same authority as deletion of clone records.
  • Where the deceased is not cloned, funeral arrangements are to be carried out or the body and personal effects are to be returned to Central Command at the end of the shift.

Research and Development

Weapons Policy

  • Any weapons handled by the Research Department, even those normally deemed illegal by NanoTrasen, is completely legal within the confines of the research department. The moment these weapons leave the department, security is permitted to arrest for contraband as per Corporate Regulations §212. This includes combat mechs.
    • All weapons handled by the research department should be for explicitly scientific purposes. The Research Director may selectively suspend this right at any time for any scientist for any reason.
    • The outdoor area of the mining asteroid is considered within the Research Department's weapon allowance zone.
    • If one or more of these weapons are used in a crime within the Research Department, this weapons policy is null and the weapons are treated as contraband upon arrest.
  • Explosives and launchers are to be handled with a bomb suit worn at all times.
  • Any accidents or misfires are to be reported immediately immediately to security and the research director. If an injury results from such a mishap, the medical staff should also be informed.
  • Moving of weapons through main corridors is strictly forbidden. If security wants weapons for their own uses, or if there's a gateway mission about to happen, weapons may not be transported by scientists. All weapons must be transported either exclusively through the mail network, or by security officers as couriers.

Toxin Laboratory Procedure

  • Internals required at all time while inside labs.
  • During mixing process, Explosive Ordnance Disposal suit to be worn at all times.
  • When mixing process is complete, mixing chamber is to be vented into space.
  • All detonations are to be announced over public comms with a countdown, and must be detonated on the designated bomb range.
  • Decontamination and medical examination.

Bluespace Gateway Expedition

Pre-Mission Setup

  • Gateway expeditions are to be organized by the Research Director unless CentCom commands otherwise. The Captain should not be starting expeditions on their own without orders directly from Central Command.
  • If the Research Director insists on bringing the Captain along, the Captain should assign an Acting Captain in their place.
  • Heads of staff excluding the Research Director should not be participating in gateway missions without explicit consent of the Captain and Research Director.
  • All crew participating in the gateway mission should be offered lethal weapons. Those without combat roles should always be given lasers.
  • At least 1 Scientist must accompany the expedition, equipped with camera, scientific instruments, and clipboard with pen and papers for taking notes. This can be the Research Director but it is preferred that a normal scientist come along instead or in addition to the Research Director.
  • At least 1 Engineer to play the role of sapper, equipped with general purpose tools for hacking, construction, and deconstruction.
  • At least 1 Medical Doctor to play the role of medic, equipped with one of each type of first aid kit, and at least one cryobag for emergencies.
  • At least 1 Security Officer to play the role of escort, equipped with lethal ranged weapons of choice, or as assigned by the research director.
  • Non-security participants, if given weapons, should be energy based only.
  • All participants must bring a station bounced radio with speakers on, tuned to the main radio channel. Microphones must remain off until the expedition begins. Radios should be kept in easy reach at all times, and not buried in backpacks or boxes or other storage containers.
  • All participants must be equipped with apartment appropriate voidsuits or hardsuits, and large capacity oxygen tanks, as the destination may have an uninhabitable atmosphere.
  • The Research Director must assign a team leader to the squad, who will command the other participants during the expedition. This should usually be a scientist.
  • Internals must be turned on prior to departure.
  • Magboots are recommended but not required.
  • As each team member's loadout is complete, they should wait outside the gateway until the mission begins.

Mid-Mission Operations

  • If separated from the group, or in an airless environment, microphones are to be turned on immediately.
  • Once present with the whole group, and no longer in an airless environment, all members but the assigned team leader should turn off their microphones until separated again.
  • If the group is scattered due to an imprecise destination target, and the location of the return gateway is unknown, first objective is to locate and calibrate the return gateway.
  • Return gateway can be calibrated using a multitool on the control panel in the center of the gate.
  • Any artifacts or strange life forms should be documented as soon as it is safe to do so. If possible, they should be brought back.
  • If an expedition participant is injured and needs surgery, they should be evacuated to the station immediately. The expedition should not proceed unless their role is satisfied by someone else, or they return to continue.

Post-Mission Debriefing

  • Security is to confiscate any contraband discovered during the mission, and all weapons and armor should be returned to the armory, excluding that which the research division wants to study.
  • Other excess supplies are to be returned to their rightful department.
  • Any materials wanted for scientific research are to be brought to the research wing of the station via security officer or scientist courier.
  • Post-Mission combat report is to be filled by any security officers who participated, detailing any engagements.
  • Post-Mission research report is to be filled by any scientists who participated, detailing any findings.
  • Post-Mission medical report is to be filled by any medical doctors who participated, explaining the health of the participants and any health risks they might have returned with, such as injuries, or diseases.

Security

Permits

Any permit legally distributed by the Head of Security, the Captain, or (in the case of multi-shift permits) Central Command, some aspects of standard operating procedure may be overridden--within reason. The Captain's approving signature is required for all permits. If the Captain is not aboard or is not active, the current Acting Captain (usually the Head of Personnel) may substitute for the Captain's signature. The Head of Security's signature is also required for all permits. Likewise, if the Head of Security is not available, the Head of Personnel may substitute for this signature. However, both approving signatures must be written by different individuals. Therefore, the Head of Personnel, or even Captain, may never sign for both the Captain's and Head of Security's approval on any permit. They must always be different. Therefore, it is impossible for any one crew member to approve their own permit on their own. Both the Head of Security and Captain must stamp the document with their appropriate department head staffs stamps for the document to be valid. An Acting Captain must use the Head of Personnel's stamp and not the Captain's stamp. Only a member of Central Command can bypass this process with both a valid signature and a stamp from Central Command on the permit form.

The terms of the permit explicitly overriding standard operating procedure will be fully detailed in the permit's details. Anything not explicitly covered by the permit should be treated normally by standard operating procedure. If you believe there is an inconsistency, a conflict, or an unintended gap in a permit's details, contact your on-station Internal Affairs Agent or your assigned CentCom Representative.

If the terms of a permit are violated by the permit holder, or the individual owning the permit is involved in a violent crime (even if the permit is not relevant), the permit may be suspended until the end of the shift at the Head of Security's discretion. If the permit was abused to commit said violent crime, the permit is automatically terminated upon lawful conviction of a crime. If seeking to suspend or terminate a permit distributed by Central Command, proceed to do so, and then contact a CentCom Representative immediately so they may be informed of the incident.

The Captain and Head of Security (or equivalent signatories) may revoke their approval for a permit at any time if they believe the permit holder cannot be trusted with their privileges. If one or both of the signatories revoke their approval, Security staff is to be informed, and the permit is automatically null and void until the invalidated signature is replaced. Any item(s) normally deemed contraband without the permit become contraband once more, and the owner must comply with orders to surrender said item(s) to Security or risk facing charges.

When dealing with an individual who is in possession of anything normally deemed contraband that does not serve any lawfully prescribed medicinal purpose, security staff should always check for a permit. If the individual cannot produce the physical copy of the permit, the individual is to be charged normally as per Corporate Regulations §118 and/or § 212.

Relevant Terminology

  • The Brig: The part of the station used to detain those who violate Corporate Regulations.
  • Robust: As an adjective; able to withstand or overcome adverse conditions. As a verb; slang for viciously assaulting someone. Often used as a compliment in both cases.
  • Shitcurity: Slang for describing a security officer who unnecessarily or illegally exercises their authority in order to inflate their ego, or a security officer who simply doesn't follow standard operating procedure.
  • Lethals: Weapons designed for or able to switch to configurations intended for lethal force.
  • Non-lethals: Weapons that are not designed to be used lethally, and instead are meant to incapacitate suspects with little or no injury.
  • Use of Force: Either lethal or non-lethal, this is the use of weapons to incapacitate a suspect. You may be told at times to use lethal force, or non-lethal force, depending on circumstance. By default, non-lethal force is preferred.
  • Shoot-to-Stun: Using non-lethals, incapacitate the target in order to handcuff or otherwise subdue them without injury. Although the term is shoot-to-stun, stun batons, pepper spray, and flashers all fall under this category when talking about engagements with suspects.
  • Shoot-to-Disable: Incapacitate a target by injuring them too badly to continue fighting. In the case of mechs, damaging the mech until the pilot bails out or the vehicle is unusable/destroyed.
  • Shoot-to-Kill: Using lethal weapons, engaging a target until the target is neutralized. This doesn't actually mean you have to kill the target (contrary to the term), but the weapons employed may very well kill the target whether you want to or not. Even in Shoot-to-Kill scenarios, you should still attempt to provide immediate medical attention and revive them once they are otherwise safely subdued and the combat is over.
  • Armed: Possessing weapons or anything being used as a weapon even if that is not its intended purpose (such as a crowbar). This includes non-lethals, and even basic tools if being used to assault someone.
  • Contraband: Anything that is stolen or illegal to possess by anyone aboard the crew. For example, insulated gloves and multitools are not considered contraband on their own, but if they were stolen from the Engineering department, they qualify as contraband.

Rules of Engagement

  • When confronting a suspect for any level 1 crime, you must offer the suspect a chance to pay a fine. If the fine is paid, they are not to be arrested, detained, or searched unless otherwise specified by Corporate Regulations. The fine is to be turned in to the Head of Security, Head of Personnel, or Captain. If the fine is refused, they are to be arrested.
  • Calling for backup over a level 1 crime is usually considered a waste of resources. One officer should be enough.
  • When arresting or fining a suspect, they are to be informed of their right to pay a fine (if applicable) and their right to a Lawyer or Internal Affairs Agent (IAA) to represent them in an appeal to the HoS or Captain if they so desire. If there is no Lawyer/IAA available, they may still attempt to appeal on their own, but should still be punished until the punishment expires or the appeal passes. (See Appeals for details.)
  • Refusal of handcuffs does not constitute resisting arrest, as per Corporate Regulations §202. If a suspect refuses handcuffs and is being arrested, but is cooperative, they are to be escorted by no less than two armed security personnel to the brig. If this is not possible, inform the suspect, and handcuff them regardless of their cooperation.
  • A suspect attempting to flee, or assault another crew member, is authorized shoot-to-stun.
  • When confronting an armed suspect, always call for backup, preferably prior to the engagement. If the suspect draws a weapon, already has a weapon in their hands, or has used a weapon already, use of force is immediately authorized and you are not required to announce intentions to arrest until after they are subdued.
  • If a suspect uses a mech to resist arrest, shoot-to-kill authorized. Deployment of barricades and use of flipped tables for cover is also advised to create chokepoints where security can fire upon the target.
  • If a suspect is green, screaming, and able to punch down walls, they're probably affected by the hulk gene from genetic manipulation, and if they exist without an ongoing emergency where such muscle is needed or the CMO did not directly inform Security in advance, a 'hulk' outside of medbay or research is shoot-to-kill. Unlike most shoot-to-kill scenarios where the actual killing part is a matter of option and circumstance, there is no way to safely contain a hulk in prison, so if you are forced to confront one, continue engagement until the target is deceased.
  • If a suspect escapes into space, shoot-to-kill is authorized for any personnel who go out into space to pursue. L.W.A.P. sniper rifles and GPS are recommended for the pursuit, as are jetpacks. Additionally, someone should be viewing cameras to watch station access points and various outposts on the asteroid and near the orbital construction site.
  • During Code Delta, any noncompliance from staff is to be met with lethal force.
  • For secure areas, see below for specific rules of engagement.

Secure areas

  • In code green, secure areas like the armory, vault, gateway, armory, AI core, research server room, telecommunications satellite, etc, should never be blocked. Only the vault should be bolted. Use of deplorable barriers to block areas during code green is considered illegal under Corporate Regulations §217. Trespassing these areas is covered under §207.
  • The armory is restricted to security and the Captain only. Non-security staff are not authorized without permission from the Head of Security or Captain. Unauthorized personnel in this area are shoot to kill excluding the Head of Personnel who should just be ordered to leave immediately. The Head of Personnel is loyalty implanted and may have an urgent reason for wanting to break protocol. If they do not, proceed with an arrest.
  • The vault should have a guard posted near by whenever possible, such as at the security office near arrivals. If sparking is heard, the security staff at this post should alert other security personnel for backup, and investigate while backup arrives. Unauthorized personnel tampering with the nuclear device are shoot to kill.
  • The AI sometimes likes to bolt its self in even during code green. It is not supposed to do this. If the AI bolts its self in, request the AI to unbolt the doors, citing Standard Operating Procedure. If the AI does not comply, ask the Research Director or Captain to try reasoning with it. If it still does not comply, it is up to the staff in charge of overseeing the AI how to proceed, usually by changing laws. Unauthorized personnel discovered attempting to breach the AI core are shoot to kill.
  • The Gateway is often able to access dangerous far away worlds and alternate realities and even different points in time. Be careful to keep track of any ongoing gateway missions, but if someone is discovered actively breaking into this location, and you are 100% certain they are not supposed to be there, confirm with your superiors, and if they are indeed unauthorized, they are to be captured, searched, and interrogated before being charged and sentenced.
  • The Research Server Room has a variety of sensitive information. Unauthorized personnel in this location are to be captured, searched, and interrogated before being charged and sentenced.
  • The Brig is considered a high security area. Unauthorized personnel attempting to break in, or any "Hold until Transfer" inmates attempting to break out, are both shoot to kill.
  • The Telecomms Satellite is a highly sensitive area that provides vital communications among the crew and to CentCom, thus any unauthorized personnel who have evaded or destroyed the laser turrets and accessed the control room are shoot-to-kill.

Criminal Processing

See Corporate Regulations for rules that carry fines or brig time.

See also Legal Standard Operating Procedure for information regarding tribunals.

Breaking standard operating procedure is not punishable by law, but if an accident or fatality occurs for violating it, see Corporate Regulations §202.

Upon arrest of a criminal, follow the following steps.

  1. State the main reason for their arrest, even if you have already. This is not required, but it's good practice.
  2. Bring the suspect to Security Processing. If paying a fine will replace jail time, offer them the chance to pay the fine before proceeding. This is assuming they have not paid the fine already and had to be handcuffed in the first place. If the fine is paid, skip to the final step. Otherwise, continue.
  3. Read Corporate Regulations out loud for every valid charge, and update their security record accordingly.
  4. After you have read the charges you should state the following word-for-word: "According to NanoTrasen Criminal Processing Policy, you are entitled to appeal your case to an Internal Affairs Agent at this time, if such is available. Should you accept this offer, be advised your criminal processing may be delayed until your agent is satisfied with the case. If they rule in favor, they will contact the Head of Security on your behalf. If accepted, you will be released or your sentence will be reduced. If at any time, the Internal Affairs agent, the Head of Security, or the Captain rejects your appeal, your sentence will be unaffected." If they either do not want to bother with an appeal, or their appeal is not sufficient enough to be alleviated of all charges, proceed to next step. If their appeal is sufficient for immediate release, proceed to final step. Otherwise, continue.
  5. Search the individual for contraband. Empty pockets, remove accessories, check their PDA for stolen/illegal cartridges, check their headset for illegal/stolen encryption cards. If contraband or stolen property is found, charge them accordingly. See Corporate Regulations for details. Anything not considered contraband but still may compromise the security of the cell (such as a chef's kitchen knife, or an engineer's tools) should also be temporarily confiscated and returned after the sentence is served.
  6. Calculate sentencing based on the total charges. Do not charge more than the minimum sentence unless it this is not their first offense. Multiple instances of the same offense counts in this case. For example, if a suspect stole three items, you cannot charge them theft three times, but you can charge them the maximum sentence for theft.
  7. Update the prisoner's security records accordingly. Set their status to "imprisoned".
  8. Return the prisoner's PDA and headset to their person. Return the individual's ID card unless they are being demoted for the criminal act. It is not your place to decide if they deserve a demotion unless you're the HoS and you're arresting a subordinate. Otherwise, contact the appropriate head of staff for their department.
  9. Escort the prisoner to their cell, preferably with one security guard to aid you. Bring any of their belongings that you did not confiscate.
  10. Find a vacant cell and buckle the prisoner to the bed. If the sentence is longer than 10 minutes, they are required to wear an orange jumpsuit and shoes, so change their clothes if needed.
  11. Put their other belongings into the locker that you took while processing, but are not confiscating. Remember not to lock their PDA or headset in the locker. Those should be returned directly.
  12. Set and start the timer. The door will close and the locker will be locked.
  13. Enter the cell with stun baton at the ready and remove the prisoner's handcuffs. It is unlawful to leave a prisoner restrained in a cell unless in solitary confinement.
  14. Ensure someone is monitoring the prison area for the duration of the prisoner's sentence, or at least be there when it ends.
  15. Wait for the sentence to expire. Proceed to final step once it has expired.
  16. Return all temporarily confiscated goods.
  17. Allow the prisoner to leave Security. Set the prisoner's status to "released" or "patrolled" depending on their conviction or there lack-of.

Prisoner Rights

  • All prisoners are entitled to medical examination and aid if requested.
  • All prisoners are entitled to speak to an Internal Affairs Agent for legal defense if requested.
  • All prisoners are entitled to be allowed to send fax to Central Command if requested.
  • All prisoners are entitled to food and water if requested.
  • All prisoners are entitled to access to their PDA and a headset at all times unless legitimate reason is provided not to do so by the Head of Security.
  • All prisoners are entitled to be provided with clothing--preferably the standard orange prisoner jumpsuit and orange shoes.
  • All prisoners are entitled to safe and reasonable cell accommodations such as functional lighting, a place to sleep, and access to the brig's communal area if serving a sentence longer than 20 minutes.

Standard Security Gear

Aside from what the normal crew is allowed, this is what security should be carrying under code green.

Security Cadet / Security Conscript

Security cadets are just assistants who wish to pursue a career in security. Security personnel should take these individuals under their wing to educate them on Standard Operating Procedure, Corporate Regulations, and other tips on how to do their job effectively and fairly. Security conscripts on the other hand can be recruited by the Head of Security during an emergency, and will have their ID temporarily changed by the Head of Personnel. Both of these are allowed only the same standard equipment, but can be equipped to handle a variety of problems that normal security is too preoccupied to handle.

  • Holotag to denote their active service. They must have at least a holotag, else they are not granted any other security equipment.
  • Red armband, if they are not issued a security uniform.
  • Whatever equipment is deemed necessary by the HoS depending on circumstance.

Security Officer

The gear available to security officers is available to all security personnel under normal circumstances. Weapons of all kind should be kept holstered. Brandishing weapons openly tends to make the crew needlessly nervous and hostile toward security personnel.

  • Security uniform or appropriate variant of security uniform. Red jumpsuits are acceptable substitutes.
  • Security softcap (Optional)
  • Standard Security helmet, kept in backpack unless responding to a call.
  • Standard Security armored vest
  • Standard Security HUD glasses or equivalent
  • R.O.B.U.S.T. PDA cartridge
  • Security belt
  • Security caution tape
  • Flasher
  • Pepper spray
  • Stun baton
  • Taser (A Stun Revolver is also acceptable)
  • Flashbang
  • Hailer
  • Minimum 1 pair of handcuffs
  • Universal recorder (Optional)
  • Basic First Aid supplies (Optional)
  • Emergency light source (flare or flashlight)
  • Mk58 sidearm loaded with rubber rounds (Distributed at discretion of Warden)

Detective

Although the detective's task is not to make arrests, they should be prepared in case the situation arises where they must defend themselves or arrest someone who is discovered at the end of an investigation over a serious crime. In addition to the standard Security Officer gear, there are some differences and additions. If two detectives are present, this gear should be shared between them.

  • Detective attire in place of Security uniform.
  • Standard Security armored vest (optional)
  • Colt M1911 or Mk58 pistol with rubber rounds (available in detective's office or through Warden)
  • Forensic Scanner
  • Black or latex gloves
  • Evidence bags
  • Universal recorder
  • Camera

Warden

The Warden has direct authority over the Brig, and is not usually making arrests unless no other security is present on board the station, and the crime is serious. Outside of the brig, they carry no special authority, but within the brig, they get more flexibility. The Warden is automatically authorized to use lethal force against anyone attempting to break into or out of the brig or armory. For this reason, their equipment when inside the security wing differs from while outside of it.

  • Warden attire in place of Security uniform
  • Warden armored jacket (standard security armored vest is an acceptable substitute)
  • Box of handcuffs
  • While within the security wing, the Warden is authorized to carry any weapon available to them, excluding semi-automatic rifle caliber ballistics or explosives, which are still forbidden. Pulse rifles are also forbidden.
  • Outside of the security wing, the Warden may only carry non-lethal weapons and munitions, as long as it fits in a backpack.

Head of Security

Out of all security personnel, the Head of Security has the most flexibility of all, but their main job is to manage security and not to be going around chasing criminals when there's normal officers to do the main legwork. Notable exceptions are scenarios in which heads of staff are threatened. As such, the Head of Security is equipped with the best security gear available.

  • Head of Security attire in place of Security uniform
  • Head of Security armored coat and hat (dermal patch is an acceptable substitute for the hat)
  • While within the security wing, the Head of Security may carry any weapon(s) they please, excluding only explosives.
  • Outside of the security wing, the Head of Security may carry one lethal weapon, such as an energy pistol, or any non-explosive weapon, as long as it fits in a backpack.
  • At least one ranged weapon for non-lethal engagement, such as a taser, or stun revolver, should be carried at all times. Weapons with toggle-able fire modes between stun and kill (such as an energy pistol) are considered lethal weapons and should be restricted as explained above.

Lawyer/Internal Affairs Agent

  • Although they have access to the brig, these individuals are civilians, and should never be allowed to carry any security gear of any kind without a permit.

Executions

  • Prisoner is informed of their punishment, and allowed to decide how they die (within reason). Suggested options include lethal injection, firing squad, digestion phoron gassing, or being exiled through the Bluespace Gateway and given an exile implant so they cannot return this is broken.
  • Prisoner is to be granted a final request (within reason, because obviously "let me go" or "kill this dude for me" isn't reasonable).
  • Prisoner is given their last meal like an assistant.
  • Prisoner is escorted to the execution location under heavily armed guards, bound in a straight jacket and leg cuffs. Escorting officers are armed to kill. Lethal injections are done in medbay surgery room under supervision of doctor, firing squad is done on the shooting range, gassing is done in toxins or a room is built by engineering, etc.
  • It is required for the Captain to be present (not an acting Captain), or an execution may not proceed.
  • For an individual to be executed without planetside cloning (and thus, stay dead, unless they have privately owned cloning equipment), Central Command must make their own judgements. This is extremely rare in Virgo and usually only occurs in cases of terrorism. Central Command must be faxed prior to the execution. If CentCom chooses to commute it to another sentence, exonerate it entirely, or even pardon it, on-station security must comply immediately.

Level 5 Biohazard (Xenomorphs)

The following procedures are intended for life forms not deliberately shipped to the station for study. If the Xenomorph has been intentionally sent by Central Command by request of the Xenobiologist, it is probably sterile, and recapture is a preferred option to lethal force. If the Xenomorph is not NanoTrasen property, it is assumed to be hostile and dangerous.

  • Security level elevated to code red.
  • Security to establish and guard a safe zone, and weld vents closed and guard chokepoints.
  • All crew immediately join together in groups, preferably under the protection of armed staff.
  • All crew evacuate to an established safe zone.
  • Any crew capable of assisting Security, Medical, or Engineering should inform security overseeing their current safe zone.
  • Medical staff immediately prepare for casualties resulting from the outbreak.
  • Any crew attacked by Xenomorphs must immediately be examined by medical staff, who must surgically remove parasites if present. Armed security must be present at all times to escort the victim.
  • Security to sweep the station, never traveling in groups less than three. Upon locating any Xenomorphs, the Head of Security and Captain are to be informed.
  • Security and Robotics contain outbreak with a combination of lethal weaponry and mechanized support.
  • Engineering to systematically seal all vents throughout the station until the outbreak is eliminated.
  • Captain must be on standby to prime the nuclear device for detonation should containment fail.
  • Any crew unable to fight must be ready to evacuate the station should containment fail.

Level 7 Biohazard (Blob)

  • Security level elevated to code red.
  • All crew immediately begin searching the station for the source of the outbreak.
  • Upon locating the source, the Captain is to be informed.
  • Security and Engineering contain outbreak with a combination of emitters and laser weapons.
  • Medical staff immediately prepare for casualties resulting from the outbreak.
  • Captain must be on standby to prime the nuclear device for detonation should containment fail.
  • Any crew unable to fight must be ready to evacuate the station should containment fail.

Visitors

The Captain or Acting Captain of the NSS Adephagia retains all authority to permit or deny visitors not sent directly from the company.* The Captain or Acting Captain may also work out an arrangement with the visitor(s) that breaks or modifies any or all of the following guidelines. At no point in this process is the Captain required to submit a fax to Central, but he or she may do so at any time if deemed necessary.

Security is permitted to search each visitor to NSS Adephagia upon arrival, and departure of the station. Security is furthermore permitted to deem any item as restricted. A restricted item must either be: A) Given to security for safe keeping. B) Removed from the station by the visitor. Docked vessels are not considered part of the station, so the storage of restricted items aboard a docked vessel is permitted. Security may not remove items from the docked vessel without explicit permission from the vessel's owner.

All visitors to NSS Adephagia are permitted free access to all public areas of the station. In addition visitors are permitted to enter restricted areas with permission from the relevant Head of Staff or Captain. The Head of Staff retains the right to have the visitor removed from the restricted zone at any time.

*Note that any visitors arriving on the station with a company-issued ID pass are assumed to have been sent to the station by Central Command, and are therefore not subject to this section of SOP and should be treated like ordinary personnel.